Privacy Policy

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This is the web site of First Sentinel, Inc.

We can be contacted directly on our contact page – click here.

This Privacy Policy was last modified on March 28, 2015. First Sentinel, Inc. ("us", "we", or "our") operates (the "Site"). This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

We will, subject to the disclosure obligations described below, maintain the privacy of the personal information you share with us, and adhere to applicable laws regarding privacy. We will need certain information to provide or modify services, change subscriber call list information, and fulfill orders for new equipment, products and services. By using the Site, you agree to the collection and use of information in accordance with this policy.

You expressly authorize us to disclose information contained on forms you may fill out (either on this web site or in paper form) that request personal information such as your name, address, telephone number, medical history, medications, email address etc., or information you give us orally via telephone or via the two-way audio feature of the personal emergency response system to emergency personnel (e.g. physicians or other health care providers, paramedics, fire department, ambulance services) who may be notified of a possible emergency or contacts/responders you have listed and provided to us. We do not provide any health services, including without limitation, diagnosis, treatment or medical advice. We only notify emergency personnel and other contacts/responders of a system activation and forward information you have provided to us. We do not verify or validate the accuracy or completeness of any information you have provided to us.

We will share your personal information with third parties only in the ways that are described in this privacy statement. We do not sell your personal information to third parties.

We may provide your personal information to companies that provide services to help us with our business activities such as shipping your order or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.

Our shopping cart is hosted by our e-commerce solutions provider. They host our ordering system and collect your billing information directly from you for the purpose of processing your order.

You understand and agree that in conjunction with employee training, quality control and the provision of services, we may monitor and/or electronically record audio related to monitored activity at your location, as well as conversations with you, emergency services providers, and your contacts/responders. You consent to us using information about you to (i) administer services, offer you new products or services, enforce the terms of the agreement between you and us, prevent fraud and respond to regulatory and legal requirements, (ii) respond to a subpoena or other such legal process, and (iii) use and share aggregate customer information and statistics that do not include information that identifies you personally. You agree that we may contact you by telephone, facsimile, e-mail or other Internet facilities, with respect to the system and services we provide and new offerings of systems or services we may make available in the future.

Log Data
Like many site operators, we collect information that your browser sends whenever you visit our Site ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages and other statistics.

Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

Like many sites, we use "cookies" to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Changes To This Privacy Policy
First Sentinel, Inc. may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Site. You are advised to review this Privacy Policy periodically for any changes.

Contact Us
If you have any questions about this Privacy Policy, please contact us – click here.